Returns and exchanges are accepted on unused products within 10 business days upon receipt of your order. Returned products must have its original packaging, uncut hang tags, dust bags, gift boxes when applicable, and not show any sign of use, wear and tear, marks, scratches, alterations, or any kind of damage.
How to return/exchange an order:
1. Email firstname.lastname@example.org with your shipping information and reason for the return/exchange. If your product is defective, please take a picture of the defective product and attach it to your email as reference.
2. One of our team members will contact you within 1-2 business days.
To exchange products, you will need to return your original order and then place a new order online for the product(s) that you would like instead. The exchange process usually takes around 1-2 weeks (depending on availability and shipping times).