What is Nomoon?
Nomoon is a travel company founded by passionate travelers who believe in sustainable corporate travel, culture, and community. We don't believe in mass tourism. We believe in private "real" experiences with locals, mom-and-pop businesses, and local communities. In essence, we believe cool corporate travelers also deserve cool things.
But really, how did you get the name?
Our founder is a huge Star Wars fan and was inspired by the dialogue between Obi-Wan Kenobi, Han Solo, and Luke Skywalker on the Millennium Falcon in Episode IV: "That's no moon, it's a space station."
Why should I use Nomoon?
Unlike other travel agencies or online platforms, we come from corporate backgrounds and experience our tours and itineraries first-hand. We work closely with tourism boards and tour operators. We also provide you with phenomenal customer service. Rest assured you are in good hands because we are relatable and care how you travel.
Do you organize leisure travel?
We work predominantly with corporate groups for retreats, incentives, and meetings. However, we are open to making exceptions! E-mail us at info@nomoontravel.com for inquiries.
Do you go travel with us?
Surprisingly, we get this question A LOT. Depending on our schedule, we may be able to join you. ☺️
Do you offer other destinations not the website?
A BIG YES. If you can't find it on our website, we can create a custom itinerary ANYWHERE, tailored specifically for you, with our trusted global travel suppliers, partners, and vendors.
Do you include travel insurance?
No, you are responsible for purchasing your own travel insurance. We recommend you purchase travel insurance.
How far in advance should I book your services?
We strongly advise booking as early as possible. We recommend 6-12 months for the best choice of dates, hotels, and activities, especially during high season. Obviously, the sooner, the better.
What is your deposit, cancellation, and refund policy for travel?
For tours, usually a 10-20% deposit is required, and the remaining balance is collected on day of tour.
For consultation services, a 50% deposit is needed and non-refundable. The remaining balance is due 14 days before departure.
What are your booking terms and conditions?
Please refer to our Booking Agreement.
Are you a legit seller of travel?
Rest assured we are legally compliant and registered with the Attorney General's Seller of Travel Program, a participant of the Travel Consumer Restitution Corporation, and an accredited travel agency with the CCRA (travel commerce network).
Still unsure?
If you still have questions, please e-mail us at info@nomoontravel.com and one of us will contact you.