What is Nomoon?
Nomoon is a travel company created by passionate explorers who champion sustainable luxury travel, cultural immersion, and community engagement. We reject mass tourism in favor of authentic, private experiences with locals, small businesses, and vibrant communities. Simply put, we believe in good travel.
But really, how did you get the name?
Our founder, a devoted Star Wars fan, drew inspiration from the iconic exchange between Obi-Wan Kenobi, Han Solo, and Luke Skywalker aboard the Millennium Falcon in Episode IV: “That’s no moon, it’s a space station.”
Why should I use Nomoon?
Unlike other travel agencies or online platforms, we partner directly with tourism boards and trusted tour operators to curate top-quality experiences. With corporate backgrounds and firsthand experience making the most of paid time off, we understand the demands of a busy schedule and craft itineraries that optimize your time and efficiency. Plus, our exceptional customer service ensures you’re always well taken care of. We’re dedicated to making your travel seamless, meaningful, and unforgettable.
Do we travel with you?
Believe it or not, we get this question all the time! Depending on our schedule, we might be able to join you. ☺️ However, we typically don’t, as our itineraries are designed exclusively for you and your group.
Do you offer destinations not listed on your website?
Absolutely! If you don’t see it on our website, we can design a fully customized itinerary anywhere just for you, working with our trusted global travel suppliers, partners, and vendors.
Do you include travel insurance?
No, we do not provide travel insurance—you are responsible for purchasing your own. However, we highly recommend securing travel insurance for your trip.
How far in advance should I book your services?
We highly recommend booking as early as possible—ideally 6 to 12 months in advance—for the best selection of dates, hotels, and activities, especially during peak season. The sooner, the better!
What is your deposit, cancellation, and refund policy for travel?
For consultation services, a 50% deposit is required and is non-refundable. The remaining balance must be paid 30 days before departure.
For hotels, tours, and transportaton, deposit requirements vary based on the supplier, availability, and season.
For more details, please refer to our Booking Agreement.
What are your booking terms and conditions?
Please refer to our Booking Agreement.
Are you a legitimate travel provider?
Absolutely! We are fully compliant and registered as an accredited travel agency with the CCRA (travel commerce network).
Still unsure?
If you still have questions, please e-mail us at info@nomoontravel.com and one of us will contact you.